The business is located in a wheelchair accessible parking lot, which is a great feature for customers with mobility issues. The working hours are also quite convenient, with the business open from 10:00 to 19:00 from Monday to Friday, and from 10:00 to 16:00 on Saturday, and 10:00 to 14:00 on Sunday. A client's experience is very professional, friendly, and has a nice atmosphere. Most of the staff is described as professional, kind, patient, and very knowledgeable about taxes and accounting. Several clients have been coming to this location for years, which suggests a high level of customer satisfaction and loyalty. They have been impressed with the service, professionalism, and responsiveness of the staff. However, one client had a disappointing experience due to a lack of communication and professionalism. They mentioned that there were email exchanges and phone calls, but then the communication was dropped, and the emails were poorly written. This client lost confidence in the business due to these issues.It is worth noting that this location is very knowledgeable about ITIN processing services and ensures that all the documents are in order to avoid rejections. They also have a wide range of services including certified public accountant, bookkeepers, bookkeeping service, financial service, accountants, accountant, legal service, tax attorneys, tax preparation service, and chartered accountant.