This business location appears to be a restaurant with a corporate office, offering a cultural exchange program. The overall rating is 3.8 out of 5, indicating a decent experience for most customers. However, there are some issues with the quality of service, which is a concern. The pricing is excellent, with a 5 out of 5 rating, indicating that customers feel they get good value for their money. The innovativeness of the business is also noteworthy, with a 4.1 out of 5 rating.The reviews suggest that some customers have had positive experiences with the business, particularly with their local representative. However, there are also some concerns about the quality of service, with some customers reporting issues with their exchange students. One customer reported that their student was unhappy and had panic attacks, and that the business did not do enough to support them. Another customer reported that their student was placed in a home where they were treated poorly, and that the business did not do enough to investigate these claims.It's worth noting that the business appears to have a strong commitment to customer service, with many customers reporting that their local representative was helpful and responsive. However, there are also some concerns about the business's ability to handle complex issues and provide adequate support to its customers. Overall, it seems that this business has some potential, but also some areas where it needs to improve.The main issue that customers have faced is with the quality of service provided by the exchange students, with some students being unhappy or mistreated. The business appears to have a lack of oversight and support for its students, which can lead to problems. This issue needs to be addressed in order to improve the overall quality of service and customer satisfaction.