Leesburg
Flexdrive Car Rental
22.76
22.76
Overview
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This business location seems to have a lot of issues. Many customers have reported difficulty in contacting the company, whether it's due to a lack of a direct phone number or unresponsive customer service. The reviews mention that the staff is often unfriendly and unhelpful, which can lead to a frustrating experience. Some customers have also reported being overcharged for services, such as fuel fees and maintenance costs.The working hours seem to be limited, with the location being closed on weekends. This might be a problem for drivers who need to pick up or drop off cars on weekends.Despite some positive reviews, the overall experience seems to be dominated by negative experiences. One of the main issues is the lack of communication and transparency from the company. Many customers have reported being charged for issues that were not their fault, such as damages to the vehicle.There is no direct phone number for the location, which makes it difficult for customers to contact them in case of an emergency. The reviews also mention that the company's app is not helpful in resolving issues, and that customers are often left to deal with the problems on their own.Overall, it seems that this business location has a lot of room for improvement when it comes to customer service and communication.
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Travel & Recreation
Car rental agency
Car Rental
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