Flagship Carwash operates over 30 locations in the Virginia, Maryland and DC regions. This location in Chantilly seems to be struggling to meet customer expectations, with several reviewers mentioning poor quality of service. Many reviewers have experienced dirty cars after leaving the wash, with some even finding paint chips or dust left on their vehicles. Some reviewers have also reported rude staff, including a manager, which is unacceptable for a car wash that charges premium prices. On the other hand, some reviewers have praised the car wash for its friendly staff and clean facilities. However, the lack of self-service vacuums and rags is a significant drawback, especially for those who have paid for membership. Overall, this location seems to be hit-or-miss, with some customers having excellent experiences and others being thoroughly disappointed. It's clear that the car wash needs to work on improving its quality of service and communication with customers. The pricing is reasonable, but the innovativeness of the services offered is lacking. The car wash's unlimited wash club seems to be a decent value, but the execution is often poor.