Leesburg
Flagship Carwash
21.87
21.87
Overview
Flagship Carwash operates over 30 locations in the Virginia, Maryland and DC regions. Our Unlimited Wash Club features memberships is crafted for all budgets & needs.
Features
Credit cards
Debit cards
NFC mobile payments
Restroom
Onsite services
Car vacuum
Towels
Free vacuums
Membership
Undercarriage cleaning
Photos & videos
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Quality
Overall
Pricing
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The Vienna location of Flagship Carwash operates in a standard manner, but with some issues. The staff is generally friendly and helpful, as seen in the feedback from customers who had positive experiences. However, there have been several complaints about poor quality service, including missed spots on the interior and exterior of cars, and poor treatment of customers.Some customers have reported that the staff seems uninterested in doing a good job, and that the equipment is old and in need of maintenance. This has led to some customers experiencing damage to their cars, including scratched paint and broken wipers.The pricing at Flagship Carwash is generally considered to be reasonable, with customers paying around $44 for a full service wash. However, some customers have complained that this price is too high for the quality of service they receive.One of the biggest issues with Flagship Carwash is their membership program. Several customers have reported being charged extra fees without their knowledge or consent, and that the company is unresponsive to customer complaints. This has led to several customers cancelling their memberships and taking their business elsewhere.Overall, Flagship Carwash is a decent option for car washing, but it has its flaws. The staff could be more attentive and interested in doing a good job, and the company needs to work on addressing customer complaints and concerns.One issue that stands out is the lack of transparency and communication from the company. Several customers have reported not being informed about changes to their membership plans or fees, and that the company is unresponsive to customer complaints. This lack of communication and transparency has led to several customers feeling frustrated and disappointed with the service they receive.
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Hours
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Categories
Automotive & Boat Service
Car Wash
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