Leesburg
Finish Line
9.45
9.45
Overview
Retail chain carrying a large selection of athletic footwear, apparel & accessories, plus fan gear.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Quick visit
In-store pickup
In-store shopping
Photos & videos
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Overall
Quality
Pricing
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This location seems to be a mixed bag. On one hand, the store has a wide selection of athletic footwear, apparel, and accessories, which is likely to appeal to customers. The availability of NFC mobile payments, debit cards, and credit cards for payment is also a plus. However, the customer service has been a major issue, with several customers reporting rude and unhelpful staff members.Some customers have had positive experiences, such as finding helpful staff like Ashley and being able to return items easily. However, others have reported being treated poorly, with one customer even being accused of shoplifting after being asked to return a pair of shoes.The store's working hours seem reasonable, with extended hours on Fridays and Saturdays. However, the fact that customers have reported being asked to leave the store for "causing a scene" is concerning.One major issue that stands out is the store's handling of customer complaints. Several customers have reported being met with unhelpful or even hostile responses when trying to return items or address issues. This suggests a lack of training or empathy among some staff members.Overall, while this location has some positives, the issues with customer service and staff behavior are significant concerns. It's unclear whether the store's innovativeness score is high because it offers a wide selection of products or if it's due to other factors.Customers may want to exercise caution when visiting this location, especially if they're looking for a positive shopping experience.
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Hours
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Wednesday
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Categories
Shopping
Clothing Stores
Men's clothing store
Clothing store
Shoe store
Sportswear store
Children's clothing store
Women's clothing store
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