This business has a wide selection of products, including ductile iron, HDPE, and custom fabrication. The staff is knowledgeable and can help with difficult tasks, as seen in the review where they custom-fabricated a piece of pipe to repair a broken laundry drain. They also have a comprehensive inventory, and the staff is patient and helpful in finding the right parts for customers. However, some customers have experienced issues with the quality of certain products, such as toilets that are no longer available or parts that are difficult to find. The business is located in a convenient area with a large parking lot, and the staff is friendly and welcoming. They also offer various services, including delivery and curbside pickup. However, some customers have reported issues with the store's hours, with some feeling that it doesn't open on time. One notable issue that has been raised by some customers is the high cost of certain products, with one customer comparing the prices to those at Home Depot. However, the business offers a service guarantee and has a knowledgeable staff that can help with difficult tasks, which may be worth the higher prices for some customers. Overall, this business has a lot to offer, but it may not be the best choice for customers who are looking for the lowest prices.