Leesburg
FedEx Office Print & Ship Center
26.35
26.35
Overview
Chain providing office & packaging supplies, plus a variety of services such as shipping & printing.
Features
Wheelchair accessible parking lot
Delivery
Onsite services
On-site parking
In-store pickup
In-store shopping
Photos & videos
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Quality
Pricing
Overall
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I had a mixed experience at this FedEx Office location. The wide range of services offered, from shipping and printing to packaging and notary services, is a definite plus. The staff is generally friendly and helpful, with some employees standing out for their exceptional customer service skills, such as Caleb, who received numerous praises from customers for his patience, professionalism, and expertise.However, there have been some issues with customer service, including long wait times, unhelpful staff, and a lack of clear communication. Some customers have reported being sent to other locations or told to contact customer service, rather than being helped directly. This can be frustrating, especially for customers who need to resolve complex issues.The store itself is clean and well-organized, with a convenient parking lot and self-service options for those who prefer to avoid interacting with staff. The location is also conveniently located on W Broad St in Falls Church City, making it easily accessible for customers.One issue that stands out is the inconsistent quality of service. While some customers have had excellent experiences, others have reported problems with their orders, including incorrect printing, missing items, and poor packaging. This can be a concern for customers who rely on FedEx Office for critical shipments or documents.Overall, this FedEx Office location has its strengths and weaknesses. While it offers a wide range of services and has some excellent staff members, it also has some issues with customer service and quality control. With some improvement in these areas, this location could provide a more consistent and satisfying experience for customers.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Entertainment & Events
Photographers
Shopping
Gift Shops
Tools Stores
Home & Daily Service
Printing
Shipping Service
Community & Government
Business centers
Stores
Print shop
Shipping and mailing service
Passport photo processor
Fax service
Promotional products supplier
Business center
Office supply store
Sign shop
Packaging supply store
Poster store
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