Leesburg
FedEx Ground
22.06
22.06
Overview
Delivering is our business. It’s also our responsibility to deliver the resources that improve the lives of those we serve.
Features
Onsite services
Wheelchair accessible parking lot
Wheelchair accessible entrance
Free parking lot
Photos & videos
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Quality
Overall
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This location has a disappointing reputation for delivering packages. While some reviewers praise the staff as helpful, others have had numerous issues with drivers marking packages as delivered or attempted when they were not, or leaving packages in the wrong location. It seems like the drivers may not always follow delivery instructions or use their best judgment when delivering packages. The biggest issue is that some customers feel their packages are being handled carelessly, with drivers not taking the time to deliver them properly. There are also instances of packages being left in the wrong location or being damaged during delivery. Customers are left frustrated and without their packages, which can be a significant problem, especially if it's a gift or something important. The lack of accountability and reliability in delivery is a major issue. The service options, including onsite services, are available but seem to be insufficient in resolving the delivery issues. It is worth noting that a few reviewers have had positive experiences with the staff, but these are outnumbered by the complaints. Overall, it seems like this location needs to work on improving its delivery process and accountability.
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Categories
Automotive & Boat Service
Home & Daily Service
Courier Service
Transportation
Trucking company
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