The business location, located at Building 44830, Riverside Pkwy Parkway, Ashburn City, provides a sports facility for soccer enthusiasts. With a rating of 2.8, the overall experience seems to be mediocre. The quality of services is lacking, with several customers expressing dissatisfaction with the coaches, communication, and overall organization. The pricing seems to be a mixed bag, with some customers feeling that it's too high, while others feel it's reasonable. However, there's a common thread of poor innovation and lack of professionalism. Several customers have reported issues with communication, including not receiving updates about games and practices, and not being able to reach the administration. One customer even reported that the phone number listed for the company belongs to a random person, which raises concerns about the company's commitment to customer service. On the other hand, some customers have had positive experiences, praising the coaches and programs. However, these experiences seem to be the exception rather than the rule.Several customers have reported issues with the coaches, including not showing up to games and practices, and not communicating effectively with players and parents. Some customers have also reported issues with the uniforms and equipment, including not receiving their uniforms on time and having to purchase additional items at their own expense. The business seems to have a poor policy on refunds, with several customers reporting that they were not given refunds after withdrawing from the program. The facilities seem to be wheelchair accessible, but this is the only positive aspect of the business. The location appears to be easily accessible, with a clear address and working hours. However, the overall experience seems to be marred by poor customer service, lack of communication, and high prices.One issue that stands out is the lack of professionalism and transparency. Several customers have reported issues with communication, including not receiving updates about games and practices, and not being able to reach the administration. This suggests that the business may not be taking customer service seriously, which is a major red flag.