Leesburg
Extended Stay America Suites- Washington D.C. - Chantilly - Dulles South
16.34
16.34
Overview
Straightforward studios with kitchenettes, plus free Wi-Fi, parking & continental breakfast.
Features
Free Wi-Fi
Air-conditioned
Free Wi-Fi
Free breakfast
Free breakfast
Free parking
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Innovativeness
Quality
Pricing
Overall
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This hotel has its strengths and weaknesses. The location is convenient, with shops and restaurants nearby, making it a great choice for those who want to be close to amenities. The staff is generally friendly and accommodating, with some team members, such as Suleman, standing out for their exceptional service. The rooms are clean and comfortable, with kitchenettes that are useful for extended stays.However, there are some issues to be aware of. The hotel has received complaints about cleanliness, with some guests finding cockroaches in their rooms and hair everywhere. The rooms can also be noisy, especially for light sleepers, due to the location near a busy highway. Additionally, the hotel's breakfast options are limited, with some guests complaining about the lack of nutritious food.In terms of pricing, this hotel offers a good value for the price. However, some guests have complained about the lack of transparency in pricing, with different rates being advertised online and at the front desk.Overall, this hotel is a decent choice for those who want a convenient location and a clean, comfortable room. However, it's not without its flaws, and guests should be aware of the potential issues before booking.The hotel's innovativeness is also a highlight, with some guests praising the hotel's efforts to provide a welcoming and comfortable environment. However, there are some areas where the hotel could improve, such as adding more cameras to the parking lots and addressing the noise issues.Guests have reported various issues with their stay, including dirty rooms, cockroaches, hair everywhere, and a musty smell. Some guests have also reported issues with the elevator being out of order and the front desk staff not being available. Additionally, some guests have reported that the hotel's breakfast options are limited and that the rooms can be noisy due to the location near a busy highway.On the other hand, some guests have reported that the hotel's staff is friendly and accommodating, with some team members going above and beyond to help guests. Guests have also praised the hotel's convenient location and the cleanliness of the rooms.
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