Leesburg
Exclusive Automotive Group
8.24
8.24
Overview
The Exclusive Automotive Group is a factory authorized dealer for Aston Martin and Bentley. We specialize in sales and service for all brands, and are conveniently located off the Capitol Beltway in Vienna, Virginia. Aston Martin of Washington DC and Bentley Tysons.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Delivery
Onsite services
Checks
In-store shopping
Oil change
Electronics
Repair services
Car rental
Used goods
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Pricing
Overall
Quality
Innovativeness
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This location provides a wide range of services, from car sales to car repair and maintenance. The staff is professional and knowledgeable, but some clients have reported issues with communication and follow-up. The pricing is competitive, but some clients have felt that they were not given accurate information about the condition of the vehicles they purchased. The location offers a unique and luxurious experience, but some clients have felt that it is not inclusive and welcoming to all customers.The staff at this location is well-trained and knowledgeable about the vehicles they sell and service. However, some clients have reported that they were not listened to and that their concerns were not taken seriously. The location has a reputation for being one of the best in the area, but some clients have felt that it is overpriced and that the quality of the vehicles is not always consistent.The location is accessible and has a convenient location, with extended hours on weekdays and Saturday hours. The staff is friendly and welcoming, but some clients have reported that they were not treated with the same level of service and respect as other customers. The location offers a range of services, including car rentals and oil changes, which is convenient for customers who need to get their vehicle serviced while they are waiting.Overall, this location has a lot to offer, but it falls short in some areas. While the staff is professional and knowledgeable, some clients have reported issues with communication and follow-up. The pricing is competitive, but some clients have felt that they were not given accurate information about the condition of the vehicles they purchased. With some improvements in these areas, this location could provide an even better experience for its customers.One major issue that stands out is the inconsistent quality of the vehicles being sold and serviced. Some clients have reported finding issues with the vehicles they purchased, including damage and defects that were not disclosed during the sales process. This can lead to a negative experience for the customer and damage the reputation of the location.Another issue that has been reported is the high-pressure sales tactics used by some of the staff members. While some customers have reported being treated with respect and professionalism, others have felt that they were pushed to make a purchase without being given adequate information or time to think about it. This can be overwhelming and stressful for customers, and it can lead to buyer's remorse.Overall, this location has the potential to be a top-rated location, but it needs to address some of the issues that have been reported by customers. By improving communication, following up with customers, and ensuring that the vehicles being sold and serviced are of high quality, this location can provide an even better experience for its customers.
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Hours
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Categories
Automotive & Boat Service
Car Sales
Used Cars
Car Parts
Motorcycle Service
Mechanic
Auto parts store
Car repair and maintenance service
Auto repair shop
Used car dealer
Motor vehicle dealer
Auto body shop
Car dealer
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