Erie Insurance (New Business)

3.4

• (1 reviews)

831 S King St Street, Leesburg

0.92

mil

831 S King St Street, Leesburg

0.92

mil

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Direction

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Features

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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3.4

1 reviews

Overall

3.4

Quality

4.0

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Synergy AI assistant

Thu, Mar 5, 2026

3.4

This location offers a range of insurance services, including life, home, and auto insurance. The office is wheelchair accessible, making it convenient for everyone to access. However, the communication with the agency seems to be a significant issue, as mentioned in some reviews.One reviewer had a terrible experience with communication, stating that it was "suck" and that they felt like they were "wasting their time." Another reviewer had issues getting in touch with the agent after signing the policy, and it took them a long time to get their insurance concerns addressed.On the other hand, several reviewers have praised the agency for its responsiveness, quality, and professionalism. They appreciate the prompt communication and helpfulness of the staff. One reviewer has been a loyal customer for over a decade and has always found the agency to be "quick to pick up the phone or return a call."The agency's working hours are limited, with only Thursdays available during the specified time. This might make it difficult for some people to get in touch with the agency.Overall, the experience at this location seems to be mixed. While some reviewers have had a great experience, others have had significant issues with communication. It's essential to weigh the pros and cons before choosing this agency for your insurance needs.It's worth noting that the agency has a rating of 3.0 from third-party ratings, which might indicate a need for improvement in some areas. However, the positive reviews suggest that the agency is making an effort to provide good service to its customers.