The staff is extremely friendly and courteous, making the rental process feel smooth and easy. Many customers have praised the team, especially Ilyes, for going above and beyond to accommodate their needs. The office is clean and tidy, and the vehicles are generally in good condition. However, some customers have reported issues with cleanliness and exterior damage. Enterprise Rent-A-Car has a wide range of vehicles available, including options for active military personnel, and offers services such as NFC mobile payments and debit card payments. The location is wheelchair accessible, and the staff is knowledgeable and helpful. However, some customers have reported issues with customer service, including being treated rudely and being charged for unauthorized fees. The prices are generally competitive, and the company offers a variety of promotions and discounts. Overall, the staff and facilities are good, but the quality and pricing can vary depending on the situation.