Leesburg
Enterprise Rent-A-Car
10.87
10.87
Overview
Enterprise Rent-A-Car US and worldwide customer service information. Get help with car rental reservations, buying a used car and more.
Features
Debit cards
Identifies as women-owned
Identifies as women-owned
Wheelchair accessible entrance
Active military discounts
Wheelchair accessible parking lot
Credit cards
Onsite services
NFC mobile payments
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Innovativeness
Overall
Pricing
Quality
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This Enterprise Rent-A-Car location in Sterling City has received numerous positive reviews from customers, praising the helpful and professional staff, including Alex, Victoria, Zack, and other team members. They appreciate the team's willingness to go above and beyond to ensure a smooth rental experience. The staff is described as friendly, knowledgeable, and courteous, making the process easy and efficient. Many customers have praised the facility's cleanliness and the variety of vehicles available for rent. The location's customer service has been highlighted as a standout feature, with some reviewers even mentioning that the staff is more helpful than others they have encountered at other car rental agencies.However, one reviewer had a negative experience, complaining about a poorly maintained vehicle and issues with customer support. This reviewer advises against using this location and suggests exploring other car rental options. Most reviewers were pleased with the prices they paid for their rentals, with some even noting that they received discounts. The location's ability to accommodate special requests, such as providing a suitable vehicle for customers with specific needs, has also been praised. One reviewer mentioned a slight issue with the return process, but overall, the location's efficiency and flexibility in handling returns have been commended. The location's working hours appear to be convenient, with extended hours on certain days of the week. However, one reviewer mentioned an issue with the hours, specifically with returning a vehicle after hours.
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Categories
Travel & Recreation
Car rental agency
Van rental agency
Car Rental
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