Leesburg
Enterprise Rent-A-Car
11.94
11.94
Overview
Enterprise Rent-A-Car US and worldwide customer service information. Get help with car rental reservations, buying a used car and more.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Onsite services
Identifies as women-owned
Identifies as women-owned
Active military discounts
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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This location is generally well-regarded by customers, with an overall score of 4.3 out of 5. The quality of the vehicles and staff performance are consistently high, with average scores of 4.2 and 4.4 respectively. However, there are some concerns with the pricing system, with some customers experiencing issues with overcharging. The location also excels in terms of innovativeness, with a score of 4.5 out of 5. Despite some occasional issues, the location has a strong reputation for providing a seamless rental experience. The staff is friendly and helpful, and the vehicles are well-maintained. The location's commitment to customer service is evident in the numerous positive reviews praising the staff's professionalism and courtesy. On the other hand, some customers have experienced issues with the pricing system, with some reporting overcharging and difficulty resolving the issue. The location's ability to adapt to customer needs is also noteworthy, with some customers reporting that the staff went above and beyond to resolve issues. However, there have been some instances of unprofessional behavior by staff members, which has led to negative reviews. Overall, this location is a good option for customers looking for a reliable and hassle-free rental experience. However, it's essential to be aware of the potential issues with the pricing system and to communicate clearly with the staff to avoid any problems.
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Hours
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Categories
Travel & Recreation
Car rental agency
Van rental agency
Car Rental
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