Leesburg
ENT & Allergy Specialists of VA
6.40
6.40
Overview
Meet Our ENT Providers : ENT & Allergy Specialists of VA (ENTASVA) delivers world-class care with a team of top-quality providers.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
Free parking lot
Onsite services
Appointments recommended
Appointment required
On-site parking
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Overall
Quality
Pricing
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This location has received mixed reviews from patients. Some have had positive experiences with the staff and doctors, particularly Dr. Vickie Lee and Penny Flores, who have been praised for their knowledge, kindness, and professionalism. However, many others have reported negative experiences, citing issues with communication, bedside manner, and billing practices.Some patients have felt dismissed, rushed, or disrespected by the doctors, including Dr. James Lee, who has been accused of being curt, dismissive, and unprofessional. Several patients have also reported difficulties with scheduling appointments and receiving clear explanations for their treatment plans.Regarding billing, some patients have been surprised by unexpected charges, including fees for procedures not covered by their insurance. In one case, a patient was left with a significant bill for sinus cleaning procedures that were not clearly explained or disclosed.The location's accessibility features, such as wheelchair-accessible seating and restrooms, are a positive aspect of the practice. However, the parking situation could be improved, as some patients have reported difficulties finding a parking spot.To improve, this location could focus on addressing communication issues, providing clearer explanations for treatment plans and billing practices, and ensuring that all staff members, including doctors and administrative staff, provide respectful and compassionate care to patients.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Medical Service
Allergy
Other Medics
Plastic Surgery
Otolaryngology clinic
Allergist
Otolaryngologist
Plastic surgeon
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