This business location has received positive reviews from patients, praising the staff's friendliness, thoroughness, and professionalism. The healthcare providers, particularly Dr. Catherine Ellis, have been commended for their kindness, attentiveness, and willingness to take the time to explain treatment options. The office's welcoming environment and attractive design have also been noted. However, one patient experienced an issue with the front desk receptionist, Ursa, who had difficulty with communication and made it difficult for them to book an appointment. The practice's policy of not accepting new patients was also criticized, with one patient feeling discriminated against due to their unusual name. Despite these issues, the business has received high ratings overall, indicating a generally positive experience for patients. To improve, the practice should focus on clear communication and ensuring that all staff members, including the front desk, are respectful and helpful to all patients.