The business is located at Building 2955, Prosperity Ave Avenue, Fairfax City, and specializes in windshield repair and replacement. The staff is professional and helpful, with employees like Sean and Lous providing excellent customer service. Many customers have praised the company's quick and convenient services, including mobile appointments and online estimates.Some customers have reported issues with communication, such as full voicemail boxes or unreturned calls. Additionally, there have been instances where the wrong glass was installed, leading to frustrating and costly experiences for customers.Despite these issues, the business has received generally positive reviews, with many customers recommending Empire Auto Glass for their auto glass needs. However, it's essential to be aware of the potential for miscommunication and incorrect installations when considering this business.