This location has a great reputation and overall score, which indicates a high level of customer satisfaction. The quality of the products and services offered seems to be consistently good, with many customers praising the custom cut fireplace hearths, mantels, surrounds, and other stone products. The pricing is also considered to be reasonable, with many customers mentioning that they received great value for their money. However, the innovativeness score is missing, which could indicate that the location may not be taking a particularly innovative approach to its products or services.One notable issue is that some customers have had problems with their orders not turning out as expected, with one customer mentioning that their slate hearth piece didn't meet their expectations due to aesthetic reasons. This highlights the importance of clear communication and accurate product representation to avoid such issues.The location's services are often described as helpful, patient, and professional, with many customers appreciating the guidance and advice provided by the owner, Mike Kennedy. The location's products are also praised for their quality and durability, with many customers mentioning that they have stood the test of time. Overall, this location seems to be a great option for those looking for high-quality stone products and services.The location has a good accessibility feature, being wheelchair accessible, which is a plus. The working hours are also reasonable, with a consistent schedule from Monday to Friday. However, the location is not open on weekends, which may be a drawback for some customers.Overall, this location seems to be a great option for those looking for high-quality stone products and services. While there may be some issues with product quality, the location's strengths in customer service, pricing, and quality make up for it.