Leesburg
DXL Big + Tall
23.11
23.11
Overview
Retail chain for men's casualwear, brand-name suits & shoes in a wide selection of larger sizes.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
LGBTQ+ friendly
Wheelchair accessible restroom
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Innovativeness
Overall
Pricing
Quality
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This sportswear store located in Vienna City has been consistently praised by customers for its excellent customer service. The staff is friendly and helpful, often going above and beyond to ensure that customers find what they need. One customer mentioned that Joe, a sales representative, has consistently provided exceptional service, even helping to find the perfect fit for a difficult-to-fit customer. Another customer appreciated the store's welcoming atmosphere and praised the staff for being patient and understanding.The store's selection of clothing is also a highlight, with many customers praising the wide range of sizes and styles available. Some customers have noted that the store's inventory is diverse and perfect for every season or occasion. However, one customer did mention that the store's selection is limited compared to other locations.Regarding pricing, most customers have been satisfied with the value for money they receive at this store. However, one customer did mention that the prices can be heavy on the pockets, but overall, the quality of the clothing and the service provided make it worth the investment.The store's innovativeness is also worth noting, with some customers praising the store's use of technology to provide a more personalized shopping experience. The "Fit Scan" tool, in particular, has been praised for its effectiveness in helping customers find the perfect fit.However, there are some issues that need to be addressed. One customer mentioned that the store's online inventory system could be improved, as it would be helpful to know ahead of time if a store is closed due to lack of air conditioning. This would save time and money for customers who have traveled a long distance to visit the store. Additionally, one customer suggested that the store's leadership needs to get out of their comfort zone and engage more with customers to understand their needs and preferences.Overall, this sportswear store is a great option for customers looking for high-quality clothing and excellent customer service. However, there is room for improvement in terms of online inventory management and customer engagement.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Shopping
T-shirt store
Work clothes store
Plus size clothing store
Clothing Stores
Men's clothing store
Sportswear store
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