Leesburg
Dunkin'
1.88
1.88
Overview
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Dine-in
Great coffee
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Coffee
Dinner
Dessert
Restroom
Wi-Fi
Quiet
Family-friendly
Tourists
Free parking lot
Parking
Delivery
Comfort food
Brunch
Lunch
Free street parking
Onsite services
Quick bite
Casual
Good for kids
Breakfast
Drive-through
Breakfast
Curbside pickup
Good for working on laptop
Photos & videos
Submit a review
Overall
Quality
Pricing
Submit a review
This location of Dunkin' has a lot of potential, but unfortunately, it seems to be plagued by issues with the quality of their food and drinks. Many customers have reported receiving orders that are incorrect or poorly made, including burnt coffee, wrong cream cheese on bagels, and drinks that are not made to order. Some customers have even reported having to ask multiple times for their order to be corrected.The service at this location has also been a problem, with some customers reporting being treated rudely by staff or having to wait for long periods of time to receive their order. It's clear that the staff at this location are overwhelmed and struggling to keep up with demand.On the bright side, the pricing at this location seems to be in line with what customers would expect from a Dunkin' store. The prices are competitive and reasonable.One of the biggest issues with this location is its lack of innovativeness. It seems to be stuck in a rut, with many customers reporting the same problems over and over again. The management of this location needs to take a hard look at their processes and figure out a way to improve the quality of their food and drinks and provide better service to their customers.One major issue is the long wait times, some customers have reported waiting up to 30 minutes in the drive-thru, which is unacceptable for a fast food chain like Dunkin'. Another issue is the incorrect orders, some customers have reported receiving orders that are completely different from what they ordered. This is not only frustrating but also time-consuming for the customers.Some customers have also reported rude behavior from the staff, including arguing with customers and refusing to remake drinks that are made incorrectly. This kind of behavior is unacceptable and needs to be addressed immediately.Overall, this location of Dunkin' needs to make some serious changes if it wants to improve its reputation and provide better service to its customers.
Own this business?
Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Restaurants & Catering
Restaurants
Fast Food
Bakery
Cafes
Fast food restaurant
Takeout restaurant
Donut shop
Bagel shop
Coffee shop
Breakfast restaurant
Coffee shops
Contact business
1