Dunkin'

3.5

• (1 reviews)

314 Maple Ave W Street, Vienna

21.87

mil

314 Maple Ave W Street, Vienna

21.87

mil

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Direction

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Overview

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

Wheelchair accessible seating

Wheelchair accessible restroom

Photos & videos

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Reviews

All our ratings are from genuine customers

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3.5

1 reviews

Pricing

4.8

Overall

3.5

Quality

3.1

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Synergy AI assistant

Thu, Mar 5, 2026

3.5

This location has been a long-running chain serving signature breakfast items and a variety of coffee drinks. The staff is generally friendly and helpful, but some customers have experienced slow service, with mobile orders being filled before eat-in orders. The manager has been criticized for being rude and uncommunicative, with some customers reporting that the team was called to leave a group of elderly people celebrating their holiday tradition.Despite the issues with management, the location has its strengths. The food is often described as fresh and hot, with some customers praising the quality of their donuts and coffee. The atmosphere is generally clean and welcoming, with some customers appreciating the convenience of mobile ordering and pickup.However, the location has struggled with getting orders correct, with some customers experiencing long wait times and incorrect food items. Some customers have also reported that the staff is not always courteous, with some being rude or dismissive.The location is wheelchair accessible, with seating, restrooms, and parking available for customers with disabilities. The working hours are limited, with the location only open from 5:00 AM to 7:00 PM on weekdays.Overall, this location has potential, but it requires improvement in terms of service and management. With a more efficient and friendly staff, this location could become a favorite among locals and visitors alike.