Leesburg
DULLES URGENT & PRIMARY CARE
7.99
7.99
Features
Restroom
Debit cards
Identifies as women-owned
Identifies as women-owned
Wheelchair accessible entrance
Has online care
Credit cards
NFC mobile payments
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Overall
Pricing
Quality
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This urgent care center seems to have mixed reviews. Some patients have had positive experiences, praising the friendly and attentive staff, as well as the convenient location. Dr. Chatman and other doctors have been commended for their bedside manner and professionalism.However, there are also several concerns raised by patients. Some have reported being treated rudely by staff, including the front desk staff and doctors. There have been instances of misdiagnosis, poor communication, and a lack of thoroughness in medical exams.One patient's experience stands out as particularly concerning, where they were treated with disrespect and had their concerns dismissed. Another patient had a negative experience with the billing department, which led to unnecessary late fees.The center's commitment to accessibility and online care is commendable, with wheelchair-accessible entrances and NFC mobile payments accepted. However, the issues raised by patients cast a shadow on the overall quality of care provided.To improve, the center should focus on providing a more consistent and professional experience for all patients, addressing the concerns raised by those who have had negative experiences. This would help to rebuild trust and ensure that patients feel valued and cared for.
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Categories
Medical Service
Medical Centers
Emergency Care
Physicians
Urgent care center
Family practice physician
Walk-in clinic
Physical examination center
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