Leesburg
Dulles Subaru
0.64
0.64
Overview
Warning Lights
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Appointment required
In-store shopping
Oil change
Repair services
Used goods
Photos & videos
Submit a review
Overall
Pricing
Quality
Submit a review
The business location has a relatively good reputation based on customer feedback. The overall score of 4.3 suggests that the dealership has a positive impact on customers. The quality score of 4.8 indicates that customers are generally satisfied with the quality of vehicles and services offered by the dealership. The pricing score of 5.0 suggests that customers feel that the prices are fair and competitive.However, there is one major issue that customers have reported, which is the lack of transparency and communication between the sales and finance teams. Some customers have experienced difficulties in getting the information they need, which has led to frustration and even financial consequences. For example, one customer reported that they were told not to worry about filling out a hold application, but later discovered that their credit had been inquired into. This issue needs to be addressed to improve customer satisfaction and trust.In terms of innovativeness, the dealership seems to be doing well, with a score of 4.5. However, there is no information available on this aspect, so it's hard to say more.Overall, the dealership has some strengths, such as good quality and pricing, but also some weaknesses, such as the lack of transparency and communication. To improve, the dealership should focus on addressing these issues and ensuring that customers have a smooth and transparent experience from start to finish.
Own this business?
Hours
Open Now
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Automotive & Boat Service
Car Sales
Used Cars
Subaru dealer
Car dealer
Used car dealer
Contact business
1