Leesburg
Dulles Pets Hotel & Daycare
10.94
10.94
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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This business location is generally well-regarded by clients, with many praising the quality of care and service provided by the staff. The facility appears to be clean and well-maintained, with happy and comfortable pets. However, there are some concerns about the quality of care, with a few clients reporting issues with their pets returning home smelling terrible or losing weight during their stay. Some clients have also noted that the facility can be a bit pricey, but feel that the quality of care is worth the cost. One major issue that stands out is the lack of transparency and communication from management, particularly in response to concerns raised by clients. In one case, a client reported that their dog was not fed properly and was left in a dirty environment, with the management responding insensitively and dismissively. This lack of accountability and concern for the welfare of the pets in their care is a major red flag. Overall, while this business location has its strengths, it also has some significant weaknesses that need to be addressed in order to ensure that clients' pets receive the highest level of care.
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Categories
Construction & Development
Construction & Modeling
Pets Service
Pet Grooming
Animal Hotels
Kennel
Pet boarding service
Pet groomer
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