Leesburg
Dulles Park Coin Laundry
13.65
13.65
Features
Wheelchair accessible parking lot
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The laundromat has a convenient location in Building 1074, Elden St Street, Herndon City, with a wheelchair-accessible parking lot. It is open from 6:00 AM to 11:00 PM every day. However, some customers have reported issues with customer service, including rude staff members and unhelpful employees. One customer mentioned that the staff member seemed to be in a hurry and kept telling people to leave, even though it was still 20 minutes before closing time. Another customer reported that the employee did not listen to their request for assistance and became angry with them. Despite these issues, the laundromat has received praise for its cleanliness, helpful staff, and efficient machines. One customer mentioned that the staff is kind and helpful in explaining the machines, and another customer praised the cleanliness and modernity of the facility. The laundromat also offers a variety of machines, including large capacity washers and dryers, and has a convenient bill exchanger. Overall, the laundromat has a good reputation, but there are some concerns about customer service. The biggest issue that stands out is the need for customer service improvement, especially with regards to staff training and behavior. This could be addressed by providing additional training for staff members and emphasizing the importance of excellent customer service.
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Categories
Home & Daily Service
Laundries
Laundromat
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