This medical service location is a well-rounded facility, providing quality care in rheumatology and rheumatology services. The staff, led by Dr. Megan E. Eshbaugh, is knowledgeable and friendly. Patients praise Dr. Eshbaugh's kind spirit and genuine care for her patients. She takes the time to explain things thoroughly and provides patients with written information to take home.The facility is easily accessible for people with disabilities, with a wheelchair-accessible restroom, parking lot, and entrance. The office also offers amenities such as restrooms. The staff accepts debit and credit cards for payments.However, the front office staff's efficiency and communication skills are inconsistent. Some patients have experienced difficulty in scheduling appointments and have been told that they cannot be seen without proof of insurance, even when a benefits card is provided.This inconsistency can lead to frustration and disappointment for patients. It is essential for the front office staff to be more organized and communicative to provide a smooth experience for patients.