This medical service location, specializing in urology and staffed by Dr. Kevin P. Oconnor, MD, has received mixed reviews from patients.Unfortunately, the majority of reviewers have reported negative experiences, citing concerns about the doctor's bedside manner, lengthy wait times, and lack of follow-up care.One patient mentioned being prescribed medication with severe side effects, while another was left waiting for an extended period without a phone call from the doctor.Despite these issues, one patient had a positive experience with Dr. Oconnor, describing him as communicative, patient, and thorough during a prostate exam and PSA testing.The location itself is wheelchair accessible, with features including a wheelchair-accessible restroom, parking lot, and entrance.However, the poor patient service and communication issues raise concerns about the quality of care and attention provided by the staff and doctor.There seems to be a lack of empathy and understanding among the staff, with one reviewer citing a rude front desk staff.Given the negative feedback, it's essential for the location to address these issues and improve patient satisfaction.