Leesburg
Dotcom Auto
1.30
1.30
Overview
Used Cars Chantilly VA At Dotcom Auto, our customers can count on quality used cars, great prices, and a knowledgeable sales staff.
Features
Debit cards
Used goods
Wheelchair accessible parking lot
Checks
Credit cards
Onsite services
Buys used goods
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Quality
Overall
Innovativeness
Pricing
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The location of Dotcom Auto seems to have a mixed reputation. While some customers had a pleasant experience with the staff, such as Nima and Farokh, who were described as friendly, helpful, and knowledgeable, others had issues with the vehicles they purchased. Some buyers reported finding hidden problems, such as rust, faulty electrical systems, and worn-out parts, which they claimed were not disclosed by the dealership.One reviewer mentioned that the dealership's inventory appears to come from auto auctions, which may indicate that the vehicles are not thoroughly inspected before being sold. However, the dealership's response to this review suggests that they take issue with the implication, stating that their inventory comes from auctions and that they detail and repair their cars as necessary to pass safety inspections.The pricing at Dotcom Auto seems to be a strength, with many customers feeling that they got a good deal on their purchase. However, the quality of the vehicles has been a concern for some, with several reviewers reporting issues with the vehicles they bought.In terms of innovativeness, the dealership appears to be making an effort to accommodate customers, such as allowing them to test drive vehicles and providing assistance with financing. However, the dealership's response to reviews has been criticized for being defensive and dismissive, which may indicate a lack of transparency and accountability.Overall, while Dotcom Auto may have some strengths, such as its pricing and customer service, the location's reputation is marred by concerns over the quality and transparency of the vehicles being sold.
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Categories
Automotive & Boat Service
Used Cars
Used car dealer
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