Leesburg
Dollar Car Rental - Washington Dc - Dulles International Airport
12.08
12.08
Overview
Reserve a rental car online, and save time and money! With great car rental deals, and convenient pickup and drop-off locations, you'll find the rental cars you want at prices you'll love.
Features
Debit cards
Identifies as women-owned
Identifies as women-owned
Wheelchair accessible entrance
Active military discounts
Wheelchair accessible parking lot
Credit cards
Onsite services
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Quality
Innovativeness
Pricing
Overall
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The business seems to have a decent reputation, with some customers praising the staff's helpfulness and the ease of the rental process. However, others have had frustrating experiences, including being overcharged, provided with a car that was not what they reserved, and receiving poor customer service. One customer even reported being lied to by an attendant, which is concerning. The business appears to be operating out of a shared building with Hertz, which may lead to some confusion among customers. Despite the mixed reviews, the business seems to be taking steps to address customer concerns and improve its services. One customer praised the staff's kindness and willingness to go the extra mile, which is a positive note. Overall, customers may want to approach with caution and carefully review their rental agreements to avoid any potential issues.The location is open 24/7, which is convenient for customers who may need to pick up or drop off a rental car at any time. The business identifies as women-owned, which is a positive aspect. The location also accepts debit cards and offers active military discounts, which may be beneficial for some customers. However, some customers have reported being charged additional fees, including toll charges, which may not be clearly disclosed. The business also has a mixed review of its car selection, with some customers being provided with a car that was not what they reserved. Despite these issues, the business seems to be working to improve its services and address customer concerns.
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Categories
Travel & Recreation
Car rental agency
Car Rental
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