This pet boarding service in Haymarket is highly rated by customers, with a 4.8-star average rating. Customers praise the quality of care their pets receive, with many noting that the owner, Sharon, is attentive, caring, and dedicated to providing a safe and comfortable environment for their pets. The service is described as a "home away from home" for pets, with plenty of space to run and play in a secure, fenced-in yard.Many customers appreciate the personalized attention their pets receive, with Sharon going above and beyond to meet their individual needs. Some customers mention that their pets have separation anxiety or require special care, and Sharon has been able to accommodate their needs and provide a sense of calm and comfort for their pets.While some customers have reported issues with communication, such as not being kept informed of their pet's activities or receiving inadequate updates, this issue is relatively rare and does not seem to be a significant problem for the majority of customers.The service is also praised for its affordability, with prices being considered competitive with other pet boarding facilities in the area. However, some customers have noted that the prices may be higher than expected for some services, such as add-ons or extended stays.Overall, this pet boarding service is highly recommended by customers, who appreciate the quality of care, personalized attention, and safe and comfortable environment provided by Sharon and her team. While there may be some minor issues with communication, these are relatively rare and do not detract from the overall high rating of the service.It's worth noting that the negative review from Hannah, who claimed that Sharon stiffed her out of money and couldn't be trusted, seems to be an isolated incident and is not representative of the overall experience of customers. Sharon's explanation for her actions, which involved caring for her ailing mother, may have been perceived as insensitive by Hannah, but it does not seem to be a common issue with the service.