The store is well-located on Elden St, and the free parking lot makes it easy to visit. The staff is knowledgeable and helpful, with many employees going above and beyond to assist customers. They have a wide variety of flooring options, including hardwood, LVP, and carpet, and the prices are competitive. However, the store could improve on its quality control, as some customers have reported receiving low-quality or damaged products.The installation team is professional and detail-oriented, but some customers have reported issues with communication and scheduling. The store offers a service guarantee and repair services, which is a plus. They also have wheelchair-accessible parking, entrance, and restroom, making it a welcoming space for everyone.Overall, the store has many strengths, including its convenient location, knowledgeable staff, and competitive pricing. However, it could improve on its quality control and customer communication. With a few tweaks, it could be an even better shopping experience for customers.