This dental clinic has a mixed bag of reviews, with some patients expressing satisfaction with their care and others voicing concerns about the staff's professionalism and treatment costs. The clinic's overall rating is 3.5 out of 5, reflecting these mixed opinions.Some patients have praised the clinic's friendly staff, modern facilities, and gentle approach to care. They have reported feeling comfortable and well-informed during their visits, and have appreciated the clinic's flexibility with payment options.However, other patients have expressed frustration with the clinic's administrative processes, including billing and appointment scheduling. Some have reported being overcharged for services or experiencing delays in receiving their treatment plans. Others have criticized the clinic's sales tactics, feeling pressured into undergoing unnecessary procedures.There have also been some issues with communication and follow-up, with some patients reporting difficulty in getting in touch with the clinic or receiving adequate explanations for their treatment. Overall, while the clinic has its strengths, it also seems to struggle with consistency and customer satisfaction.The clinic's rating is also dragged down by a few red flags, including a review from a patient who reported being scammed out of $500 for a routine cleaning, and another review from a patient who experienced a HIPAA violation. These issues raise concerns about the clinic's integrity and commitment to patient care.Despite these concerns, the clinic's innovativeness score is relatively high, suggesting that they are attempting to stay up-to-date with the latest techniques and technologies in the field. However, this is not enough to offset the negative reviews and concerns raised by patients.