This business location appears to be well-established and reputable, with a long history of excellent customer service and product quality. The owners, David and Dustin, are knowledgeable and passionate about oriental rugs, and their enthusiasm is contagious. They offer a wide range of high-quality rugs, from small square rugs to large area rugs, and are happy to share their expertise with customers.The store's inventory is impressive, with a vast selection of rugs from different countries and eras. The owners take pride in their work, and their attention to detail is evident in every rug they sell. They are also committed to providing excellent customer service, going above and beyond to ensure that customers are satisfied with their purchases.One of the standout features of this business is its commitment to traditional methods of rug cleaning and repair. They use natural cleaning solutions and employ skilled artisans to repair and restore rugs. This commitment to quality and authenticity is rare in today's fast-paced world, and it's a major draw for customers who value the beauty and craftsmanship of handmade rugs.While some customers have had issues with the business, including one negative review from a customer who was dissatisfied with the cleaning and restoration of their rug, the vast majority of reviews are overwhelmingly positive. Customers rave about the owners' expertise, the quality of the rugs, and the exceptional customer service they receive.The business has been in operation for many years, and it's clear that David and Dustin have built a loyal customer base through their hard work and dedication to excellence. They are true artisans, and their passion for oriental rugs is evident in every aspect of their business.One issue that stands out is the presence of a dog on the premises, which may be off-putting to some customers. However, the dog appears to be well-behaved and is often mentioned as a welcoming feature by customers. It's worth noting that the business has a wheelchair-accessible entrance and parking lot, making it accessible to customers with mobility issues.