The Volvo dealership in Fairfax is a well-established business with a wide range of offerings, including used trucks, fuel stations, electric vehicle charging, and car rentals. The location is easily accessible, with a wheelchair-accessible entrance, parking lot, and restroom. The team is LGBTQ+ friendly and welcoming to all customers.The staff is knowledgeable and helpful, with many reviewers praising their professionalism and patience. Kelly V. is particularly mentioned as a standout salesperson, going above and beyond to ensure customers have a positive experience. The sales team is also credited with being transparent about prices and making the car-buying process seamless.However, some reviewers have experienced issues with the service center, citing unprofessional behavior and unfulfilled promises. One reviewer had to wait over three hours for a simple tire replacement and was charged for a diagnostic that they didn't request. Another reviewer had a negative experience with the parts department, which was closed earlier than listed on the website.The dealership offers a range of services, including repair services, oil changes, and delivery options. They also accept various payment methods, including NFC mobile payments, debit cards, and credit cards. The location is open seven days a week, with extended hours on weekdays.Overall, the Volvo dealership in Fairfax has a good reputation, with many reviewers praising their staff, services, and welcoming atmosphere. However, there are some issues with the service center that need to be addressed.