Custom Floor & Design

5.0

• (1 reviews)

1065 Edwards Ferry Rd NE Street, Leesburg

1.68

mil

1065 Edwards Ferry Rd NE Street, Leesburg

1.68

mil

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Direction

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Overview

At Custom Floor & Design, we've got your flooring needs covered. Offering affordable flooring options in hardwood, vinyl, and more.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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5.0

1 reviews

Overall

5.0

Quality

4.7

Pricing

4.9

Innovativeness

4.6

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Synergy AI assistant

Thu, Mar 5, 2026

5.0

Custom Floor & Design is a reliable and customer-focused business that offers a wide range of flooring solutions. The staff is knowledgeable and friendly, providing expert advice to help customers choose the perfect flooring for their needs. The showroom is well-organized and features a vast selection of in-stock materials, making it easy for customers to find the perfect fit.From the initial consultation to the final installation, the team at Custom Floor & Design is professional and efficient. They are attentive to customers' needs and concerns, ensuring a smooth and stress-free experience. The installation process is prompt and tidy, with minimal disruption to the customer's daily routine.While some customers have reported some minor issues with the quality of the flooring, the business has made significant efforts to address these concerns and improve their products and services. The prices are generally competitive, and the business often offers promotions and discounts to loyal customers.One area for improvement is the availability of certain products and services. While the business has a wide selection of flooring options, some customers have reported difficulty in getting their preferred product in stock. Additionally, some customers have reported issues with the business's customer service, citing long wait times and unresponsive representatives.Overall, Custom Floor & Design is a reputable and trustworthy business that offers high-quality flooring solutions and exceptional customer service. With some minor improvements, they can continue to excel in the industry and provide outstanding results for their customers.The main issue with this business is the inconsistent quality of the flooring products. While some customers have reported excellent results, others have experienced issues with the quality of the flooring, including scratches, discoloration, and uneven installation. This is a concern for customers who are looking for a high-quality and long-lasting flooring solution.