This parking lot has a low overall rating of 2.1, indicating that it has received mostly negative reviews from customers. The main issue with this parking lot is the reliability and efficiency of its shuttle service. Many customers have reported waiting for extended periods of time for the shuttle to arrive, with some even missing their flights. Some customers have also experienced issues with the shuttle drivers, including one driver who fell asleep at the wheel.Another issue with this parking lot is the lack of clear instructions and communication. Many customers have reported confusion and frustration when trying to navigate the parking lot and find the shuttle. Some have also reported that the staff is unhelpful and unprofessional.The parking lot's accessibility is also a concern, with many customers reporting that the parking lot is not well-lit and that it can be difficult to navigate, especially at night.While some customers have reported positive experiences with this parking lot, including friendly staff and efficient service, these experiences are clearly the exception rather than the rule.Overall, it seems that this parking lot is not a reliable or trustworthy option for customers, and that there are many better alternatives available.The only redeeming quality of this parking lot is its pricing, which is relatively low compared to other options. However, this is not enough to make up for the numerous issues with the shuttle service and customer service.