Leesburg
Costco Wholesale
10.80
10.80
Overview
Members-only warehouse selling a huge variety of items including bulk groceries, electronics & more.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Delivery
Paid parking lot
Onsite services
Checks
Appointment required
In-store pickup
In-store shopping
SNAP/EBT
Batteries
Light bulbs
Membership required
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Overall
Pricing
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This location of Costco has a mix of good and bad reviews. On one hand, the store is well-stocked with a wide variety of products, including bulk groceries, electronics, and more. The store is clean and the people are generally nice. Many customers have praised the friendly service and helpful staff, particularly in the Membership department.However, there are some major issues with this location. Several customers have reported being stopped and questioned by employees for no reason, including being accused of stealing. One customer was even yelled at by a service person for trying to use a QR code to avoid paying for a full year of membership. Another customer was accused of lying and was treated poorly by the staff.Additionally, the store has had issues with incompetent and rude employees. Some customers have reported being treated poorly by the employees, including being yelled at and being told that they should be ashamed of themselves. The store has also had problems with employees not understanding the rights of service animal handlers, which is a major concern for customers with disabilities.The parking situation is also a major issue at this location. Many customers have reported having to circle the parking lot multiple times to find a spot, and some have even had to park in a different lot and walk to the store.The store's wine selection is one of the best in the area, according to some customers. However, the quality and variety of products have decreased in the last year or so, according to one customer.Overall, while this location of Costco has its good qualities, the bad reviews far outweigh the good ones. Customers are often left feeling frustrated, disappointed, and even humiliated by the poor service and treatment they receive.One major issue that stands out is the treatment of customers by the employees. Many customers have reported being treated poorly, yelled at, or accused of lying. This is unacceptable and needs to be addressed by the management. Additionally, the store's policies and procedures need to be reviewed to ensure that they are fair and respectful to all customers.Despite these issues, the store is still a popular destination for many customers. However, it's clear that the management needs to take steps to improve the service and treatment of customers to match the high standards of the Costco brand.
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Home & Daily Service
Warehouse store
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