Leesburg
Costco Hearing Center
16.54
16.54
Overview
About Kirkland Signature
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
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This location of Kirkland Signature is a well-rounded experience. Customers praise the good quality of the products and services, particularly the expertise and care provided by staff members like Dawn, Mathew, and Yu Huin. The hearing aids are tested and adjusted thoroughly, and the staff is friendly and helpful. Some customers have had great experiences with appointments being set up quickly and efficiently. The center is also wheelchair accessible. However, there have been a few instances where customers felt unwelcome or unhelped by staff, such as being ignored or told to come back later without any explanation or assistance. This is a notable drawback and highlights the importance of customer service in a business like this. Overall, the experience at this location is generally positive, but with some room for improvement.
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