This business has received generally mixed reviews from clients. Many have praised the attorneys for being knowledgeable, responsive, and effective in their representation, with some even mentioning specific attorneys who have gone above and beyond to help them. For example, Charles de Azagra and Dawn Titus-Rogan have been consistently praised for their expertise and care.However, there are also several complaints about the billing practices of the firm, with some clients feeling that they were overcharged for services or that the firm did not communicate clearly about costs. Some clients have also expressed frustration with the firm's handling of their cases, feeling that they were not given sufficient attention or that their attorneys were not adequately prepared.The majority of clients have given the firm 5-star reviews, with several praising the firm's professionalism and compassion. However, a significant number of clients have given the firm 1-star reviews, citing issues with communication, billing, and case handling.One notable issue that has been raised by several clients is the high turnover rate of attorneys at the firm, with some clients feeling that their cases were not being handled by experienced attorneys. Additionally, some clients have expressed frustration with the firm's client care department, feeling that they were not responsive to their concerns.Overall, while the firm has its strengths, it also has some significant weaknesses that need to be addressed. With some improvements to communication, billing, and case handling, the firm could potentially improve its overall rating.