Computerware is a reliable IT company that provides expert services to businesses in the DC Metro area. The company has a strong reputation for its quality work, with clients praising their responsiveness, professionalism, and value. The team at Computerware is knowledgeable and able to handle a wide range of IT issues, from simple repairs to complex network setups. One client even mentioned that the company's service coordinator was knowledgeable and able to suggest solutions to their problem.The company's pricing is also competitive, with clients noting that they were reasonably priced compared to other IT companies. However, there have been some issues with quality control, with one client experiencing repeated problems with their laptop's WiFi connection. Despite this, the company has a strong track record of customer satisfaction, with many clients praising their ability to solve complex problems.One issue that stands out is a client's negative experience with the company's diagnostic process, which they felt was incomplete and resulted in unnecessary costs. The company's owner responded to this issue, explaining that the diagnostic process was thorough and that the company's prices were reasonable. However, this incident highlights the importance of clear communication and transparent processes in the IT industry.Overall, Computerware is a reputable company that provides high-quality IT services to businesses in the DC Metro area. While there have been some issues with quality control, the company's strong reputation and customer satisfaction ratings suggest that it is a reliable choice for businesses looking for IT support.