This business seems to be quite professional and well-managed, considering the various positive reviews and comments. Many clients praise the quality of work, highlighting that their properties look beautiful and well-maintained. The team appears to be responsive and reliable, with some clients even mentioning that they've been working with the company for over 10 years. However, there are a few issues that detract from the overall experience. One client had a poor experience with snow removal, citing that the service was inefficient and left significant amounts of snow in the roads. Another client was unhappy with the billing practices, claiming that they were charged for services not provided. The company seems to be making efforts to address these concerns and improve their practices, as evident from their responses to negative reviews. The staff is often praised for their professionalism and responsiveness, but the use of gas-powered leaf blowers has been a point of contention for some clients, who suggest that the company consider more environmentally friendly alternatives.