Leesburg
Comfort Suites Dulles Airport
16.83
16.83
Overview
Casual hotel offering an exercise room, plus complimentary hot breakfast & an airport shuttle.
Features
LGBTQ+ friendly
Free breakfast
LGBTQ+ friendly
Free Wi-Fi
Free parking
Free Wi-Fi
Air-conditioned
Free breakfast
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Quality
Innovativeness
Overall
Pricing
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This Comfort Suites hotel offers a convenient location near the airport, which is a major advantage for travelers. The staff is generally friendly and helpful, with some reviewers mentioning excellent customer service. The hotel has a variety of amenities, including free breakfast and a shuttle to the airport.However, there are some issues that detract from the overall experience. Some rooms are in need of renovation, with complaints about peeling wallpaper, scratched tables, and poor lighting. There have also been issues with the condition of the rooms, including dirty carpets, rusty stains in the bathroom, and a poorly functioning fridge.Additionally, some reviewers have mentioned that the hotel is in the process of renovation, which can be a bit of a distraction. However, the staff seems to be doing their best to make the stay as comfortable as possible despite the construction.One of the biggest concerns is the issue with lost and found items. One reviewer reported that her 77-year-old mother's belongings were taken from her room and not returned, despite her having booked a stay in advance. This kind of issue can be extremely frustrating for guests and reflects poorly on the hotel's customer service.Overall, this hotel has some good qualities, but it also has some significant issues that need to be addressed. If you're looking for a convenient and comfortable place to stay near the airport, this might be a good option, but be sure to carefully read reviews and understand the current state of the hotel before booking.
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