This location of Cold Stone Creamery has some great features, but it also has some serious drawbacks. The quality of the ice cream and the variety of flavors are top-notch, and the staff is usually friendly. However, the prices can be a bit steep, especially considering the inconsistent quality of some of the ingredients.One of the biggest issues with this location is the lack of attention to detail and the general sloppiness of the staff. There have been multiple reports of employees not wearing gloves while handling food, and some have even been known to drop scoops on the floor and then pick them up and use them again. This is a major hygiene issue and a serious safety risk.Another problem is the inconsistent quality of the ice cream itself. Some customers have reported getting ice cream that is either too soft or too hard, and some have even gotten ice cream with ingredients that they specifically asked not to have. This is frustrating and disappointing, especially considering the high prices charged.On the other hand, the location is convenient and has a nice atmosphere. The staff is usually friendly and welcoming, and the variety of flavors is impressive. However, the lack of attention to detail and the inconsistent quality of the ingredients hold it back from being a truly great experience.Overall, this location of Cold Stone Creamery has some great features, but it also has some serious drawbacks. With a bit more attention to detail and a commitment to quality, this location could be a truly exceptional experience. However, as it stands, it's just average.