The hotel has a mixed reputation among guests. While some appreciated the friendly staff and comfortable beds, others were disappointed with the outdated and dirty rooms. The hotel's cleanliness issues are a major concern, with guests reporting stained carpets, moldy bathrooms, and dirty conditions. The hotel's appearance, both inside and outside, is also a issue, with guests describing it as "tired" and "shabby". Despite the hotel's efforts to provide amenities such as free breakfast and Wi-Fi, the overall quality of the hotel falls short. However, some guests appreciated the hotel's historic charm and the friendly staff. The hotel's pricing seems reasonable, but the value for money is not there due to the quality issues. There is a lack of innovation in the hotel's design and maintenance, which is evident in the outdated and dirty rooms. The hotel needs to focus on improving the cleanliness and quality of its rooms to provide a better experience for its guests. One major issue that the hotel needs to address is its cleanliness, which seems to be a major concern for many guests. The hotel needs to take steps to ensure that its rooms are clean and well-maintained, and that its staff is trained to provide a high level of customer service.