This store has a good reputation among customers, with most of them being satisfied with their experience. The staff is generally friendly and accommodating, with some employees, like Lyubov, going above and beyond to ensure a positive experience. The store is clean and organized, and the products on offer are varied and appealing to both children and adults. There have been some issues with the quality of service, with one customer experiencing a problem with their ear piercing and another feeling misled about the price of an item. The store's pricing seems to be reasonable, with many customers finding the prices to be good value. However, there have been a few comments about the store being a bit pricey.One major issue that stands out is the problem with a customer not being asked for consent before having their child's ears pierced, which led to a misaligned piercing. This kind of issue is not isolated, as another customer also experienced a problem with their piercing being in a different position.Overall, the store has a good reputation, but it's clear that some customers have had negative experiences, and there are some issues with the quality of service that need to be addressed.