This business location offers top-notch dermatology services. The staff is generally friendly and helpful, with some exceptions where they may come across as condescending. The doctor, Dr. Kopelman, is highly praised for her kindness, patience, and thoroughness. She takes the time to explain treatment plans and answer all questions, making patients feel at ease. Some patients have reported long wait times for appointments, but this seems to be an occasional issue rather than a consistent problem.One issue that stands out is the front office staff's handling of insurance and billing, which has led to some patients receiving unexpected bills. However, the doctor and her staff seem to be working to resolve these issues and improve communication with patients.The business location itself is wheelchair accessible, with a comfortable and clean waiting area. Patients appreciate the staff's effort to accommodate their needs and make them feel welcome.The doctor's expertise and bedside manner are highly valued, with many patients praising her for her kindness and empathy. Some patients have also appreciated the doctor's willingness to go beyond the typical dermatology services, such as providing skin cancer screenings.The business operates during standard office hours, with some flexibility for appointments. Patients have reported positive experiences with the online scheduling system and communication with the office staff.While some patients have reported issues with the front office staff, the overall experience at this business location seems to be very positive, with many patients praising the doctor's skills and the staff's efforts to provide good customer service.