Leesburg
Cell Doc @ Fair Oaks Mall
20.67
20.67
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This phone repair service at Fair Oaks Shopping Center in Fairfax VA offers a wide range of services, from phone repairs to automotive services. The business has a great location, right outside the Sprint store inside Fair Oaks Mall, making it easily accessible to customers.The employees are very friendly and courteous, as many customers have mentioned in their reviews. They are able to fix most problems quickly, with some customers even reporting that their phone was fixed within minutes. They also have a great variety of mobile covers and accessories available.However, the quality of the repairs can be inconsistent. Some customers have reported that their phone was not fixed properly, or that they were charged a higher price than what was quoted. There have been several instances where customers have reported issues with their phone after the repair, such as GPS not working or camera issues.One of the major concerns with this business is their lack of accountability. Several customers have reported that the business did not take responsibility for their mistakes, and instead tried to pass the blame on to the customer.Despite these issues, the pricing of this business is very competitive, with some customers reporting that they were able to get their phone fixed at a lower cost than other repair shops.The business has a great warranty policy, with some customers reporting that they were able to get their phone repaired for free after it was damaged during the repair process.Overall, this business has a lot of potential, but it needs to work on its quality control and accountability issues. Customers should be aware of these issues and carefully review the warranty policy before bringing their phone in for repair.Note: One major issue that stands out is the lack of accountability from the business. This has been reported by multiple customers and is a major red flag. Customers should be aware of this issue before bringing their phone in for repair.
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Categories
Automotive & Boat Service
Shopping
Home & Daily Service
Cell phone accessory store
Mobile phone repair shop
Car Parts
Electronics repair
Cell phone store
Phone repair service
Electronics Stores
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