The business location has a overall score of 4.0. The quality of service and care provided by the veterinarians and staff is generally good, with many customers praising their knowledge, compassion, and expertise. However, the pricing of the services is a major issue, with several customers complaining about being overcharged and feeling scammed. While the business is innovative in terms of its services and offerings, the pricing concerns and some negative reviews cast a shadow over its overall score.The business has a convenient location with a storefront attached, and the staff is generally friendly and welcoming. However, some customers have reported long wait times and difficulties in getting appointments. The business offers a range of services, including vaccinations, dental care, and surgery, and the veterinarians are knowledgeable and experienced.Despite the positive reviews, there are several red flags that need to be addressed. Some customers have reported being upsold on unnecessary services, and others have felt pressured to purchase expensive products. The business also has a history of charging customers for services that were not provided, and some customers have reported being overcharged for their pets' care.Overall, while the business has its strengths, it also has some significant weaknesses that need to be addressed in order to provide a better experience for its customers.